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Starbucks' Workplace Harassment Training Videos Spark Debate

By Ana Escamilla
Published in Jobs
March 24, 2023
1 min read
Starbucks' Workplace Harassment Training Videos Spark Debate

Starbucks’ recent decision to close its 8,000 stores across the United States for a day to conduct racial-bias training sessions for its employees has sparked a heated debate in the country. The company has now released the 30-minute training videos that were used to educate the staff about its zero-tolerance policy on discrimination and harassment. However, the videos have not been without criticism, with some finding them “juvenile” and “insulting.”

The videos feature Starbucks executives and hip-hop artist Common discussing topics such as unconscious bias, diversity, and leadership values. However, critics argue that the content is too simplistic and does not go far enough to address the underlying issues of discrimination and harassment. Some also say that the videos are “out of touch” and “patronizing.”

Despite the mixed reactions, Starbucks has defended the training as a necessary step towards creating a more inclusive and welcoming environment for its customers and employees. In addition to the training, the company has also established a hotline for employees to report instances of discrimination or harassment.

Starbucks’ move to address workplace discrimination is an important one, as studies have shown that harassment in the workplace can have severe consequences, including decreased productivity, increased absenteeism, and mental health problems. It is crucial that companies take proactive measures to prevent and address such behavior in order to create a safe and respectful workplace for all employees.

In conclusion, while Starbucks’ training videos may not be perfect, they represent a positive step towards creating a more inclusive and respectful workplace. It is now up to the company to listen to feedback, continue to engage in dialogue, and take further steps to create an environment that is truly free from discrimination and harassment.


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Ana Escamilla

Ana Escamilla

Freelance Journalist

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